Privacy Policy

1. Introduction

Ridgeline Waterbury Concrete is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Name, email address, phone number, mailing address, and other contact information you provide when requesting a quote or contacting us.
• Project Information: Details about your concrete project, property address, and specific service requirements.
• Payment Information: Billing address and payment method details when you engage our services.
• Website Usage Data: IP address, browser type, operating system, access times, and pages viewed when visiting our website.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your service requests and provide quotes
• Communicate with you about your project, including scheduling and updates
• Send you invoices and collect payments
• Improve our website and services
• Respond to your inquiries and provide customer support
• Send you marketing communications (with your consent)
• Comply with legal obligations and protect our legal rights

4. Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing or scheduling software.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may disclose your information for any other purpose with your consent.

5. Data Security

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project records and related information are typically retained for a minimum of seven years for warranty and legal purposes.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to opt-out of marketing communications
• The right to object to or restrict certain processing of your information

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences, but disabling cookies may limit your ability to use certain features of our website.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete the information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Ridgeline Waterbury Concrete
2457 E Main St Unit 4c
Waterbury, CT 06705
Phone: (475) 233-0651
Email: info@waterburyconcreteconstruction.com